Customer Service

Provide superior service performance exceeding the ever demanding requirements of today's markets is our goal, by providing:

Knowledgeable Distributors located through out the United States. To locate the distributor nearest to you refer to "Contact Us" for specifics.

Travaini Regional Sales Manager located in strategic locations throughout the U.S. with over 50 years of vacuum experience- refer to "Contact Us" for details.

Installation Service - Benefits of proper installation is long-term equipment quality. Equipment Quality is highly dependent on the proper installation of your pump or system. Travaini has extensive expertise in the installation of vacuum equipment that is available at your request.

Combine the above with an attitude of the Customer is #1, our Customer Service organization has at their finger tips an order tracking system permitting daily updates as to the status of your order.

Spare Parts - To support your urgent requirements for replacement parts, we maintain at our location in Yorktown, VA, an extensive inventory of spare parts. In most cases, orders are processed and shipped same day or next guaranteeing your urgently needed parts. Our goal is to insure your continuous operation. For immediate service email Customer Service, CustomerService@Travaini.com.

Our Customer Service staff has 25 years of experience and knowledge to serve all your needs and will respond within 24 hours

Pump Repair Kits - To assist you we have available defined repair kits for every pump model offered by Travaini Pumps. Typical content: Gasket sets, ball bearing, mechanical seal, lip seals, etc. Every maintenance department should have on hand a repair kit for every pump to insure immediate availability of materials required for standard maintenance scheduling.

To assist in expediting your shipment we have provided options for buying with credit card.

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